We’re seeing the commercial use of artificial intelligence (AI) more and more with the introduction of devices like Alexa and Google Home. People use these tools to complete all sorts of tasks such as verbally place orders for goods and services or ask for directions to a place they’re unfamiliar with.
AI also continues to transform the way companies can provide people with a better customer experience. AI is now using Natural Language Understanding (NLU) applications with IBM’s Watson to help medical providers collect and interpret clinical data from patients – and that’s just one example.
But how does it all of this technology come together? What is it that allows you to issue a command and get back what you need from an AI enabled application?