VoiceFoundry CTI Connector now available from the Freskdesk Marketplace
VoiceFoundry is passionate about partnering to create applications that drive the customer experience. We are proud to announce the availability of a VoiceFoundry CTI Connector with the Freshdesk Marketplace help desk ticketing solution that is based on the AWS Connect platform.
This radical CTI Connector forges the way for companies to quickly and cost-efficiently integrate AWS Connect with Freshdesk, giving contact center agents access to information they need to provide an exceptional experience for every call. Freshdesk customers and prospects can now leverage this advanced integration alongside AWS Connect in order to deliver a world class experience to their customers.