Category: Business

Millennials Customer Service

  With today’s ever competing, transparent marketplace, it’s easier than ever for consumers to shop around with the touch of a button to find not only the best deal, but also the best company to do business with.  Reviews, both good and bad, are readily available from a mass of one click links. So how do […]

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VoiceFoundry CTI Connector now available from the Freskdesk Marketplace VoiceFoundry is passionate about partnering to create applications that drive the customer experience. We are proud to announce the availability of a VoiceFoundry CTI Connector with the Freshdesk Marketplace help desk ticketing solution that is based on the AWS Connect platform. This radical CTI Connector forges […]

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  Changing how businesses put the human touch into customer interactions with life-like chatbots. How do you put the humanity back into customer interaction? Over the last few years we have spent so much time and money implementing these great self-service, automated, no-agent needed solutions that we have missed the mark on what customers consider […]

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