Category: News

Most people dread calling their airline, bank, insurance company or other customer service lines only to go through a litany of “press one for…” prompts before hanging up in frustration – often without getting their questions answered or grievances resolved. Enter VoiceFoundry, which is banking on organizations placing increasing value on their customer experiences. The […]

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A holistic approach to customer and agent interactions, leveraging AWS services December 5, 2019 (Tulsa, Okla.) — VoiceFoundry, a provider of enterprise cloud-based contact center solutions with a unique focus on customer engagement and SynchroNet, a pioneer in delivering virtual desktop solutions, today announced a collaborative partnership to drive a new level of customer and […]

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VoiceFoundry specializes in the design and delivery of solutions for Amazon Connect Tulsa, Okla., December 4, 2019 – VoiceFoundry, a global provider of enterprise cloud-based contact center solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced today that it has achieved AWS Public Safety & Disaster Response Competency status.  This […]

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