Category: Press Releases

Most people dread calling their airline, bank, insurance company or other customer service lines only to go through a litany of “press one for…” prompts before hanging up in frustration – often without getting their questions answered or grievances resolved. Enter VoiceFoundry, which is banking on organizations placing increasing value on their customer experiences. The […]

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VoiceFoundry’s customers benefit from the power of Salesforce with contact center solutions Tulsa, Okla. January 16, 2020 – VoiceFoundry, a global provider of enterprise, cloud-based contact center solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced today that it has launched its Consultant Listing on Salesforce AppExchange, empowering customers to […]

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Combination of VoiceFoundry’s deep customer journey design expertise with Cyara’s testing and assurance capabilities ensures smooth migration and optimum CX design REDWOOD CITY, Calif., December 19, 2019 – Cyara, the leading automated customer-experience (CX) assurance platform provider, and VoiceFoundry, an AWS Advanced Consulting Partner, announced a partnership to deliver a comprehensive set of professional services […]

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