Webinars and Events

Intro to Amazon Connect

Discover how to quickly drive changes in your contact center by leveraging the power of Amazon Connect. Learn the key strategic ways Contact Center + CX Leaders around the world use this preferred cloud-contact center platform to elevate efficiencies, reduce operational costs, and deliver superior CX.

Join our team of experts as they discuss the universal customer data hub’s unique consumption-based pricing model and…

  • how to anticipate what your customers need (before they know what they need)
  • best practices for monitoring call quality using sentiment analysis
  • ways to improve call center performance with VoiceFoundry’s managed services and support offerings

Speakers

John Marino

CEO @VoiceFoundry, a TTEC digital company

Lynn Teague

Executive Director @VoiceFoundry, a TTEC digital company

Watch the Webinar