VoiceFoundry Achieves Amazon Connect Service Delivery Designation

VoiceFoundry, a specialist in the design and delivery of solutions for Amazon Connect

Tulsa OK - May 17, 2019 – VoiceFoundry, a global provider of enterprise cloud-based contact center solutions leveraging Amazon Web Services (AWS), and authorized Amazon Connect reseller partner, announced today that it has achieved the AWS Service Delivery designation for Amazon Connect, recognizing VoiceFoundry’s achievements in deploying contact center solutions leveraging the power of Amazon Connect to deliver exceptional customer experiences.

The achievement of the Amazon Connect Service Delivery designation differentiates VoiceFoundry as an AWS Partner Network (APN) member that has demonstrated technical proficiency and proven customer success in designing and deploying solutions for Amazon Connect. Achievement of this designation requires a deep understanding of AWS solutions and the focused delivery of best practices and methodology to deploy solutions seamlessly on AWS.

“At VoiceFoundry we are relentless in helping businesses deliver better customer service through the use of tools and software from AWS. VoiceFoundry is proud to be an Amazon Connect Service Delivery Partner, and believe it further demonstrates our continued investment and proficiency around the Amazon Connect solution stack,” said Lynn Teague, Director of Business Development for VoiceFoundry.

AWS is enabling scalable, flexible, and cost-effective solutions from startups to global enterprises. To support the seamless integration and deployment of these solutions, AWS established the AWS Service Delivery Program to help customers identify APN Partners with deep expertise in delivering specific AWS services.

VoiceFoundry is among the first APN Partners to provide design, integration, and implementation services to support customers using Amazon Connect and was a launch partner when Amazon Connect was introduced in March, 2017. With over 100+ years of cumulative experience delivering exceptional contact center solutions and a rapidly expanding global presence, Voice Foundry makes it easy for customers to quickly and effectively deploy or migrate to Amazon Connect for their contact center.

About VoiceFoundry

VoiceFoundry is passionate about customer experience. We specialize in the delivery of Amazon Web Services (AWS) contact center solutions and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud. Our expertise is focused on AI & natural language automation, CTI, enterprise integration, user experience design, and workforce management and optimization.

For more information, visit us at www.voicefoundry.com.

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