Category: News

Update: 12/15/21 With the recent public disclosure of Log4J, a zero-day vulnerability, TTEC Digital quickly took actions to identify this software in our environment by scanning applications that may have used a vulnerable version of the software, with our focus on externally exposed applications, private connected systems, and internal only systems. The vulnerability did not […]

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The AWS Partner Network (APN) recognized VoiceFoundry’s work to help customers elevate their customer experience leveraging Amazon Connect ENGLEWOOD, CO and LONDON – December 9, 2021  — TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that VoiceFoundry, a TTEC […]

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Most people dread calling their airline, bank, insurance company or other customer service lines only to go through a litany of “press one for…” prompts before hanging up in frustration – often without getting their questions answered or grievances resolved. Enter VoiceFoundry, which is banking on organizations placing increasing value on their customer experiences. The […]

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