Resources

Insider tips & techniques for building, configuring, and deploying Amazon Connect Slightly technical, but with a good mix of business and practical application, this 4-hour virtual workshop covers core concepts related to the provisioning, configuration, and management of Amazon Connect.

Insider tips & techniques for building, configuring, and deploying Amazon Connect Slightly technical, but with a good mix of business and practical application, this 4-hour virtual workshop covers core concepts related to the provisioning, configuration, and management of Amazon Connect.

Discover how to quickly drive changes in your contact center by leveraging the power of Amazon Connect. Learn the key strategic ways Contact Center + CX Leaders around the world use this preferred cloud-contact center platform to elevate efficiencies, reduce operational costs, and deliver superior CX.

Hear from AWS and VoiceFoundry as they discuss the benefits of migrating to an AWS-powered contact center to deliver cost-saving medical information handling capabilities.

Amazon Connect’s cloud contact center provides an immediate remedy with easy deployment. Customers can quickly procure partner consulting services and software solutions from AWS Marketplace to enable their AWS contact center. Combined with Voice Foundry and TTEC’s implementation and managed telephony, personnel constraints and legacy technology limitations are quickly overcome.