News

All Resources Blogs Case Studies How-to AWS Tutorials News Strategy Guides Webinars and Events
  • VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada
    TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada
  • CX Solutions Enable Companies to Quickly Deploy Remote Contact Center Technologies to Meet Increasing Demands for Customer Engagement
    VoiceFoundry, a TTEC Digital Company, Helps Support the Launch of Professional Services Offerings in AWS Marketplace
  • TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect
    TTEC Signs Agreement to Acquire VoiceFoundry
  • VoiceFoundry has seen 400 percent to 600 percent year-over-year growth in its Amazon Connect business since its launch
    Amazon Connect Helps AWS Partner Improve Annoying Customer Service Calls
  • VoiceFoundry’s customers benefit from the power of Salesforce with contact center solutions
    VoiceFoundry Announces its Consultant Listing on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace
  • Combination of VoiceFoundry’s deep customer journey design expertise with Cyara’s testing and assurance capabilities
    Cyara and VoiceFoundry Partner to Accelerate and Optimize Contact Center Migrations to Amazon Connect
  • A holistic approach to customer and agent interactions, leveraging AWS services
    VoiceFoundry Announces Partnership with SynchroNet
  • VoiceFoundry specializes in the design and delivery of solutions for Amazon Connect
    VoiceFoundry Achieves AWS Public Safety & Disaster Response Competency
  • Announced the release of VoiceFoundry Post-Call Survey powered by SMG AgentTrack for Amazon Connect
    VoiceFoundry and SMG Leverage Amazon Connect for New Self-Serve Contact Center Feedback and Measurement Application
  • Recognizing VoiceFoundry’s achievements in deploying contact center solutions leveraging the power of Amazon Connect to deliver exceptional customer experiences
    VoiceFoundry Achieves Amazon Connect Service Delivery Designation
  • VoiceFoundry today announced that it is expanding consulting services for Amazon Connect to the United Kingdom
    Advancing Amazon Connect Implementation Success
  • VoiceFoundry is passionate about the delivery of cloud-based contact center solutions
    VoiceFoundry Achieves Advanced Consulting Partner Status in the Amazon Web Services Partner Network
  • VoiceFoundry announced that it is expanding services for Amazon Connect to Australian and New Zealand businesses
    VoiceFoundry Expands Global Deployment of Amazon Connect Services
  • VoiceFoundry announced the release of a CTI Connector, offering advanced integration between Amazon Connect and ServiceNow®.
    VoiceFoundry partners with ServiceNow
  • VoiceFoundry announced joining the Freshdesk Marketplace ecosystem as a new partner
    VoiceFoundry Partners with Freshdesk
  • VoiceFoundry announced that it is joining the AWS Partner Network (APN) and will be one of the first APN partners to support Amazon Connect
    VoiceFoundry joins AWS Partner Network