On-Demand Webinars

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  • Insider tips and techniques for building, configuring, and deploying Amazon Connect
    AMAZON CONNECT 101: AWS Builder's Workshop
  • Explore 3 methods to take credit card payments with Amazon Connect and the different use cases for each
    PCI COMPLIANCE BOOTCAMP Amazon Connect: Beyond the Basics
  • Amazon Connect Tasks, Wisdom, Voice ID, and Contact Lens for Amazon Connect
    AI POWER PACK BOOTCAMP Amazon Connect: Beyond the Basics
  • Learn how to set up an Amazon Connect POC, add webchat, add a QnA chatbot, and integrate Salesforce with Amazon Connect
    Amazon Connect: Customer Enablement Workshops
  • Learn how News Corp used Amazon Connect and VoiceFoundry integrations to improve customer experiences and gain platform agility and scalability
    Reinvent Your Customer Experiences Now with Amazon Connect and VoiceFoundry
  • This webinar will take viewers through an end-to-end journey in business value to Deliveroo
    Deliveroo's Journey with Amazon Connect
  • Intro to Amazon Connect
    Top compelling reasons to move your contact center to the cloud
  • Hear from the experts at AWS and VoiceFoundry about the ease of doing business, filling the labor gap and launching a cloud contact center through Amazon Connect
    Setting up a cloud contact center & related solutions available in AWS Marketplace
  • Build a bulletproof business case to migrate your contact center to the powerful cloud-based contact center platform – Amazon Connect
    Amazon Connect Business Case Bootcamp
  • SPOTLIGHT WEBINAR: Learn about Advanced Reporting in Amazon Connect
    Powerful Insights with Amazon Connect Reporting
  • SPOTLIGHT WEBINAR: Learn about Amazon Connect and Zendesk Integration
    Centralized Service Platform
  • Discover how Healthcare IT Leaders can leverage Amazon Connect’s automation and digitization capabilities
    Execute a "digital-first" CX strategy without increasing headcount or costs
  • SPOTLIGHT WEBINAR: Learn about the VoiceFoundry Customer Experience Tools
    Workflow Engine
  • SPOTLIGHT WEBINAR: The Web & Mobile Chat Enabled Contact Center
    Chat Ready Contact Center
  • SPOTLIGHT WEBINAR: Learn about Contact Lens for Amazon Connect
    The AI Powered Contact Center