Resources
On-Demand Webinars
Spotlight Webinars
The VoiceFoundry team will take you through an exciting one-hour course helping you gain the core concept knowledge for utilizing the powerful capabilities of Amazon Connect. Throughout each Spotlight, we will take you through the History of Amazon Connect, discussing the market-leading features, and focus on the newest capabilities for Amazon Connect.
Featured Spotlight
Amazon Connect has excellent reporting features out-of-the-box, but what if you wanted to expand the built-in reporting to derive even richer insights about agent performance, handle times or other efficiencies?
