• 08/25/22
    Discover core concepts related to the creation and configuration of Amazon Lex and its capability to incorporate self-service interactions into your Amazon Connect call center
    LEX SELF-SERVICE BOOTCAMP Amazon Connect: Beyond the Basics
  • 09/19/22-09/20/22
    2-Day UK in-person workshop
    AMAZON CONNECT 101 (UK): In-Person AWS Builder's Workshop
  • 09/22/22
    Learn how to provision, configure, and manage Salesforce Service Cloud Voice
    SERVICE CLOUD VOICE BOOTCAMP Amazon Connect: Beyond the Basics
  • 09/28/22
    Discover core concepts related to the creation and configuration of Amazon QuickSight and its capability to provide insights into your Amazon Connect historical data
    ADVANCED REPORTING BOOTCAMP Amazon Connect: Beyond the Basics
  • 10/20/22
    Discover core concepts related to the creation and configuration of Amazon QuickSight and its capability to provide insights into your Amazon Connect historical data
    ADVANCED REPORTING BOOTCAMP Amazon Connect: Beyond the Basics