• 05/25/22
    Discover core concepts related to the creation and configuration of Amazon Lex and its capability to incorporate self-service interactions into your Amazon Connect call center
    LEX SELF-SERVICE BOOTCAMP Amazon Connect: Beyond the Basics
  • 06/23/22
    Insider tips and techniques for building, configuring, and deploying Amazon Connect
    AMAZON CONNECT 101 (AU): Virtual AWS Builder's Workshop
  • 06/29/22
    Learn how to provision, configure, and manage Salesforce Service Cloud Voice
    SERVICE CLOUD VOICE BOOTCAMP Amazon Connect: Beyond the Basics
  • 07/21/22
    Amazon Connect Tasks, Wisdom, Voice ID, and Contact Lens for Amazon Connect
    AI POWER PACK BOOTCAMP Amazon Connect: Beyond the Basics
  • 07/27/22
    Discover core concepts related to the creation and configuration of Amazon QuickSight and its capability to provide insights into your Amazon Connect historical data
    ADVANCED REPORTING BOOTCAMP Amazon Connect: Beyond the Basics
  • 09/05/22-09/06/22
    2-Day UK in-person workshop
    AMAZON CONNECT 101 (UK): In-Person AWS Builder's Workshop