Webinars and Events

Amazon Connect Business Case Bootcamp

On-Demand Business Case Bootcamp

The goal of this course is to demonstrate how to build a bulletproof business case to migrate your contact center to the powerful cloud-based contact center platform–Amazon Connect. You will also gain a greater understanding about the following benefits:

  • A unique consumption-based pricing model
  • Possible CRM, WFM and WFO integrations
  • Remote workforce enablement
  • Managed Service and Support offerings


Speakers

This team of specialists have been working with hundreds of businesses to quickly drive changes in contact centers looking to leverage the power of Amazon Connect.

  • Bryan Carmichael, Director of Strategic Accounts , VoiceFoundry
  • Kyle Moeller, Solutions Consultant, VoiceFoundry

About VoiceFoundry

VoiceFoundry is a leading integration and technology supplier to customers focused on leveraging the power of Amazon Connect and other peripheral AWS Services surrounding the Connect ecosystem. VoiceFoundry was one of the very first Amazon Connect partners, launching its practice in 2016 alongside the AWS unveiling of Amazon Connect. With offices in North America, Sydney, London and Singapore, VoiceFoundry is a global specialty partner helping businesses achieve success and transformation in the contact center using AWS.

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