Webinars and Events

Chat Ready Contact Center

The Web & Mobile Chat Enabled Contact Center

Amazon Connect now makes it easy for you to offer your customers the ability to reach you by chat or by phone. By using the same routing, configuration, analytics, and management tools across voice and chat, Amazon Connect gives you a single unified contact center service across channels, simplifying contact center operations, improving agent efficiency, and lowering costs. Learn more here!

Speakers

This team of specialists have been working with hundreds of businesses to quickly drive changes in contact centers looking to leverage the power of Amazon Connect.

  • Dan Bloy, VoiceFoundry Solutions Consultant
  • Asad Chagtai, VoiceFoundry Solutions Consultant

About VoiceFoundry

VoiceFoundry is a leading integration and technology supplier to customers focused on leveraging the power of Amazon Connect and other peripheral AWS Services surrounding the Connect ecosystem. VoiceFoundry was one of the very first Amazon Connect partners, launching its practice in 2016 alongside the AWS unveiling of Amazon Connect. With offices in North America, Sydney, London and Singapore, VoiceFoundry is a global specialty partner helping businesses achieve success and transformation in the contact center using AWS.

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