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Learn: Understand the power of AWS and its game-changing differences.
Assess: Conduct an assessment of existing technology and business objectives.
Determine: Consider what you are doing for Advanced Automation.
Evaluate: What is your vision for the customer experience?

When looking to make changes most organizations grapple with the same questions: How do I create a plan to migrate my contact center to the cloud? How can I easily make the move to the Amazon Connect solution? What applications do I need to eliminate, enhance, or simply redo? Based on our extensive experience in designing and deploying Amazon Connect, we have compiled a quick ten tips for you to consider as you look to migrate to a cloud-based contact center. DOWNLOAD NOW >>