Webinars and Strategy Guides

Featured Strategy Guide

Learn: Understand the power of AWS and its game-changing differences.

Assess: Conduct an assessment of existing technology and business objectives.

Determine: Consider what you are doing for Advanced Automation.

Evaluate: What is your vision for the customer experience?


When looking to make changes most organizations grapple with the same questions: How do I create a plan to migrate my contact center to the cloud? How can I easily make the move to the Amazon Connect solution? What applications do I need to eliminate, enhance, or simply redo? Based on our extensive experience in designing and deploying Amazon Connect, we have compiled a quick ten tips for you to consider as you look to migrate to a cloud-based contact center. DOWNLOAD NOW >>

Bulletproof Business Case

Amazon Connect Business Case Bootcamp
Business Plan

Workflow Engine

VoiceFoundry CX Tools
workflow engine-1

Centralized Service Platform

Amazon Connect + Zendesk

Chat Ready Contact Center

Amazon Connect Chat

The AI Powered Contact Center

Amazon Contact Lens

Powerful Insights

Amazon Connect Reporting