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Webinars and Strategy Guides
Featured Strategy Guide
Learn: Understand the power of AWS and its game-changing differences.
Assess: Conduct an assessment of existing technology and business objectives.
Determine: Consider what you are doing for Advanced Automation.
Evaluate: What is your vision for the customer experience?
When looking to make changes most organizations grapple with the same questions: How do I create a plan to migrate my contact center to the cloud? How can I easily make the move to the Amazon Connect solution? What applications do I need to eliminate, enhance, or simply redo? Based on our extensive experience in designing and deploying Amazon Connect, we have compiled a quick ten tips for you to consider as you look to migrate to a cloud-based contact center. DOWNLOAD NOW >>
AWS Builder’s Workshop: Cloud Contact Center
JUNE 22 | 12pm – 4pm ET
Intro to Amazon Connect
On-demand Webinar
Bulletproof Business Case
Amazon Connect Business Case Bootcamp
Workflow Engine
VoiceFoundry CX Tools
Centralized Service Platform
Amazon Connect + Zendesk
Chat Ready Contact Center
Amazon Connect Chat
The AI Powered Contact Center
Amazon Contact Lens
Powerful Insights
Amazon Connect Reporting
