Zero-to-Digital Customer Relationships: Insurance Organisations' Route to Digital Resilience
Learn how to leverage your customers’ digital interactions while further developing your relationship and deepening trust.
At VoiceFoundry, we’re here to help with guidance on how to shift to truly integrated digital business in your insurance organisation.
In the latest analyst brief from IDC, “Zero-to-Digital Customer Relationships: The Route to Insurance Digital Resilience,” you’ll learn how to achieve true digital resilience in your insurance organisation through:
- Capitalising on the most advanced AI-based technologies
- Exploring new value-added fields of service
- Leveraging the power of data to persuade customers
- Employing analytics to determine the right way and time to interact with customers
- Getting the culture right to share data internally and across ecosystems