Amazon Connect Managed Services
At VoiceFoundry, we know your business’s cloud journey is unique. Companies often need different options to support contact center solutions and achieve operational excellence. However, we have found across many customer engagements that similarities also exist. Contact center managed services, operating systems, and the AWS ecosystem can be leveraged to deliver an amazing customer experience.
We have taken these challenges and similarities and built our methodology around them in order to deliver a complete offering of managed services, with different levels to meet your unique call center needs.
AWS Managed Services to Fit Your Needs
Our contact center managed services are specifically focused on Amazon Connect with service levels tailored based upon client need. Each offering is designed to support an existing team or functional group that currently provides support for contact center infrastructure management. Our contact center managed services and delivery practices ensure the best development, implementation and ongoing support for your Amazon Connect contact center solutions.
Our support portal and knowledge base are available 24/7 to answer questions and raise any problems you may be experiencing.