Tag: AWS

Disaster

As we close out 2019, we can look back at some of the year’s most extensive disasters, from tornadoes touching down in the Midwest to fires on the West Coast to some of the most powerful hurricanes along the Eastern seaboard. It seems there is no shortage of tragedies that test our resilience.  For those […]

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VoiceFoundry specializes in the design and delivery of solutions for Amazon Connect Tulsa, Okla., December 4, 2019 – VoiceFoundry, a global provider of enterprise cloud-based contact center solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced today that it has achieved AWS Public Safety & Disaster Response Competency status.  This […]

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VoiceFoundry Salesforce Capability Before we jump into discussing the features of the newest release of the Amazon Connect CTI Adapter for Salesforce, we’d like to mention a little bit about how we might help your organization with Salesforce. Alongside AWS, we have helped to add significant amounts of functionality to the Amazon Connect CTI package. […]

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ServiceNow

Its been just over a year since Amazon launched the Quick Start offerings for Amazon Connect.  Quick Starts are designed to be seamless and deployed in a few simple steps.  Originally presented with just 5 integrations, today you have 16 to choose from.  Just take a look at what’s offered: Traditionally, integrations of this nature […]

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VoiceFoundry, leading consulting services provider for Amazon Connect, expanding into the United Kingdom Nottingham, United Kingdom– 23 October 2018 – VoiceFoundry, a principal provider of enterprise cloud-based contact center solutions with a unique focus on customer experience and automation in North America, Australia and New Zealand, today announced that it is expanding consulting services for […]

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VoiceFoundry, a leading consulting services provider for Amazon Connect has achieved APN Advanced Consulting Partner Status Tulsa, Oklahoma– 9 October 2018 – VoiceFoundry, a principal provider of enterprise cloud-based contact center solutions with a specialized focus on customer experience and automation, today announced its achievement of Advanced Consulting Partner status in the Amazon Web Services […]

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