Events / Workshop AWS Builder’s Workshop: Amazon Connect 101 Jan 25, 2023 from 8:00am - 12:00pm Pacific Time AWS Builder’s Workshop: Amazon Connect 101
Resources / Whitepaper Zero-to-Digital Customer Relationships: Insurance Organisations' Route to Digital Resilience Dec 19, 2022 Zero-to-Digital Customer Relationships: Insurance Organisations' Route to Digital Resilience
Videos / Presentation Top Strategies to Energize and Optimize CX in 2023 Dec 15, 2022 Top Strategies to Energize and Optimize CX in 2023
News VoiceFoundry Achieves AWS Conversational AI Competency Dec 1, 2022 VoiceFoundry Achieves AWS Conversational AI Competency
Blog Articles 4 Proactive Customer Interaction Strategies and Trends to Build Into Your 2023 Plans Nov 12, 2022 4 Proactive Customer Interaction Strategies and Trends to Build Into Your 2023 Plans
Blog Articles Achieve True Digital Resilience and Improve Customer Experience Through Digitalization Nov 7, 2022 Achieve True Digital Resilience and Improve Customer Experience Through Digitalization
Blog Articles 5 Paths to Contact Center Transformation with Amazon Connect Conversational Analytics Oct 25, 2022 5 Paths to Contact Center Transformation with Amazon Connect Conversational Analytics
Videos / Premium Webinar Amazon Connect: Beyond the Basics – Advanced Reporting Oct 13, 2022 Amazon Connect: Beyond the Basics – Advanced Reporting
Blog Articles These Boots Were Made for a New Customer Engagement Platform Oct 13, 2022 These Boots Were Made for a New Customer Engagement Platform
