Chat Ready Contact Center
The Web & Mobile Chat Enabled Contact Center
Amazon Connect now makes it easy for you to offer your customers the ability to reach you by chat or by phone. By using the same routing, configuration, analytics, and management tools across voice and chat, Amazon Connect gives you a single unified contact center service across channels, simplifying contact center operations, improving agent efficiency, and lowering costs. Learn more here!
Speakers
This team of specialists have been working with hundreds of businesses to quickly drive changes in contact centers looking to leverage the power of Amazon Connect.
Dan Bloy
VoiceFoundry Solutions Consultant
Asad Chagtai
VoiceFoundry Solutions Consultant
About VoiceFoundry
VoiceFoundry is a leading integration and technology supplier to customers focused on leveraging the power of Amazon Connect and other peripheral AWS Services surrounding the Connect ecosystem. VoiceFoundry was one of the very first Amazon Connect partners, launching its practice in 2016 alongside the AWS unveiling of Amazon Connect. With offices in North America, Sydney, London and Singapore, VoiceFoundry is a global specialty partner helping businesses achieve success and transformation in the contact center using AWS.