Intro to Amazon Connect
Discover how to quickly drive changes in your contact center by leveraging the power of Amazon Connect. Learn the key strategic ways Contact Center + CX Leaders around the world use this preferred cloud-contact center platform to elevate efficiencies, reduce operational costs, and deliver superior CX.
Watch the Webinar
Join our team of experts as they discuss the universal customer data hub’s unique consumption-based pricing model.
This webinar includes:
- how to anticipate what your customers need (before they know what they need)
- best practices for monitoring call quality using sentiment analysis
- ways to improve call center performance with VoiceFoundry’s managed services and support offerings
Speakers
John Marino
CEO @VoiceFoundry, a TTEC digital company
Lynn Teague
Executive Director @VoiceFoundry, a TTEC digital company