The Web & Mobile Chat Enabled Contact Center
Amazon Connect now makes it easy for you to offer your customers the ability to reach you by chat or by phone. By using the same routing, configuration, analytics, and management tools across voice and chat, Amazon Connect gives you a single unified contact center service across channels, simplifying contact center operations, improving agent efficiency, and lowering costs. Learn more here!
This team of specialists have been working with hundreds of businesses to quickly drive changes in contact centers looking to leverage the power of Amazon Connect.
- Dan Bloy, VoiceFoundry Solutions Consultant
- Asad Chagtai, VoiceFoundry Solutions Consultant