Our Solutions

Automated Chatbot for Amazon Connect

VoiceFoundry’s Automated Chatbot is a fully customizable bot that automates, streamlines, and improves the chat experience for your customers and agents. By replacing time-consuming manual chat processes with automated chatbots, you can provide a fast and easy means of communication for both your internal work groups and external customers.

Automated Chatbot


Fast and easy customer communication

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Give customers easy and immediate access to frequently asked questions, saving both customers and employees time.

Push Button Navigation

  • Easy push button self-navigation helps customers and employees find sought after information in seconds

Retail Assistance

  • Integrate the bot with your website to suggest products based on browsing history, past purchases, current cart contents, and more

Powered by Amazon Lex

  • Runs on AWS and powered by Amazon Lex, which understands common spelling errors and can point customers in the right direction

Key features

  • Easy push button self-navigation helps customers and employees find sought after information in seconds
  • Intuitive interface powered by Amazon Lex comprehends requests, including common spelling errors
  • Internal support provides employees information such as schedules, payroll, new hire training, benefits, attendance, and more
  • 3rd party integration gives ability to click-to-move to another app or webpage, or pull content in from an external source
  • Option to include fillable forms
  • Streamlined web application onboarding