Experts Amazon Connect Partners delivering amazing customer experiences

We are RELENTESS in the PURSUIT of CUSTOMER SUCCESS. As one of the first Amazon Connect Partners to implement Amazon Connect in enterprise cloud-based contact centers, we know how to effectively and efficiently deliver better customer service results.

We are a consulting partner focused on helping customers design and deploy intelligent and dynamic customer experiences across all channels and industries, leveraging the power of Amazon Connect Services for the contact center.

 

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Build a better Contact Center with an experienced Amazon Connect Partner

As part of the Amazon Web Services (AWS) Partner Network, our expertise is uniquely focused on deploying Amazon Connect, a cloud-based enterprise contact center service, as well as other Amazon products that focus on creating a friction-less customer experience.

Contact Center

Build flexible contact center customer solutions that advance contact center technology and improve customer experiences.

Conversational Bots

Create customer conversation interactions using Amazon Lex bot for AI and chatbot enablement.

AI & Natural Language

Reduce costs and increase the effectiveness of every contact center services with automation and innovation.

CRM & CTI Integration

Boost customer interactions and empower agents to deliver more personalized services in real time.

Voice Response

Design and deliver easy to use integrated interactive voice applications to improve customer experiences.

User Experience Design

Utilize data-driven methods to improve IVR experiences and effectiveness of self-service cloud-based contact.

1 Million

Over 1,000,000 and counting voice interactions of our deployed solutions supported every day.

40+

With 40+ years experience in the contact center services, VoiceFoundry is the market leader in delivering contact center customer solutions leveraging the portfolio of Amazon Web Services.

225+

Engaged in over 225 Amazon Connect service integrations with major enterprises.

Largest

We’re the largest Amazon Connect service delivery partner on the planet.

0:05

It takes just 5 minutes to launch and start taking calls with Amazon Connect services.

2500+

2500+ enterprise customer experience applications have been deployed and are supported every day.