VoiceFoundry Presents

Amazon Connect Bootcamp

Experience the benefits of a cloud-based contact center with Amazon Connect

A sponsored AWS Bootcamp is an opportunity to dive deep into the benefits of deploying the Amazon Connect cloud-based contact center solution. The goal of this course is to provide you with a complete understanding of the core concepts related to the provisioning, configuration and management of Amazon Connect. This course will equip you with a general knowledge of the various AWS services leveraged by Amazon Connect as well as knowledge of available integration methods to CRM, WFM and execution of Lambda functions in order to create call-flow integrations.

Speakers

Gain insights from the VoiceFoundry and Amazon Web Services team as they guide you through the course helping you gain the core concept knowledge for provisioning and configuring Amazon Connect. Our team of specialists are highly experienced in working with businesses to quickly drive change in contact centers looking to leverage the power of Amazon Connect.

Venues

Virtual Event

October 24, 2019

New York City

October 29, 2019

Miami

November 6-7, 2019

Columbus

November 13-14, 2019

About VoiceFoundry

VoiceFoundry is passionate about customer experience. We specialize in the delivery of Amazon Connect cloud-based enterprise contact center solutions and are uniquely focused on helping businesses improve customer engagement, while maximizing the benefits of the cloud. Our team is equipped with best practices and a methodology to make moving to Amazon Connect a great experience. We are focused on understanding your business model and how you envision your customer experience so that we can deliver the right solutions and applications to meet your requirements. We have the right mix of expert knowledge and innovative products with Amazon Web Services to make your vision a reality.

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