Tag: re:Invent

The last few months in the Amazon Connect world have really been a whirlwind. We had Salesforce’s annual conference Dreamforce in November, quickly followed by AWS’s own annual conference re:Invent in December. And Amazon Connect appeared in both keynotes by each respective company’s CEO. This is truly an incredible journey for a Contact Center platform […]

Read More…


Amazon re:Invent is one of many Amazon conferences held throughout the year, however, it’s the place to be to get up and close with AWS Product, Developer and Partner teams. Held in Las Vegas this year, the event featured over 50,000 attendees spread over 7 hotels, with 2 Expo halls, many day-long lab events, a […]

Read More…