Amazon Connect: Workshops & Office Hours by VoiceFoundry
Amazon Connect is an easy-to-use, omnichannel cloud-based contact center that helps you provide engaging customer service experiences at a lower cost.
Join us in a 4-part series of on-demand Amazon Connect Workshops & Office Hours focused on customer enablement:
- Workshop 1 - Setup an Amazon Connect proof of concept (POC)
- Workshop 2 - Add webchat to Amazon Connect
- Workshop 3 - Add a Question and Answer (Q&A) chatbot to Amazon Connect
- Workshop 4 - Integrate Salesforce with Amazon Connect
VoiceFoundry specializes exclusively in the design and delivery of Amazon Connect. With a deep legacy of over 30 years in the contact centre environment, we have the expertise to help you navigate the key technologies to deliver an exceptional customer experience, leveraging all things AWS.